Sihi Bella ("we," "us," or "our") recognizes the significance of your privacy. This Privacy and Cookies Policy explains how we manage personally identifiable information and data ("personal information") in relation to our websites, affiliated sites, landing pages, emails, text messages, and social media channels (the "Platforms"). By accessing or using the Platforms, you consent to this policy.
1. Information We Collect
Personal Information: We may collect information that includes details like your name, email address, phone number, billing information, and other identifiers that you voluntarily provide when registering, making a purchase, or contacting us. Some information is necessary to access certain services, rewards, offers, and coupons.
Non-Personal Information: We also gather information through cookies and tracking tools regarding your browsing activity and computer details, such as IP address and device information.
When you provide personal information, you confirm that it is accurate, complete, and that you have the right to share it. We will retain your personal information as necessary to fulfill legal requirements, resolve disputes, and enforce our agreements.
2. How We Use Your Information
The personal and non-personal information collected from you may be used for the following purposes:
i) To provide, maintain, and improve our services.
ii) To respond to your inquiries, requests, and customer support needs.
iii) To send you updates, promotions, or relevant communications (if opted-in).
iv) For security, fraud detection, and ensuring compliance with legal obligations.
v) To resolve legal disputes, comply with regulatory investigations, and enforce our terms of service.
3. Sharing Your Information
Service Providers: We may share your data with trusted service providers who help us operate our business (e.g., payment processors, hosting services).
Business Partners: If you use services offered by our partners, we may share your information with them, and they may have their own privacy policies.
Corporate Affiliates and Transfer of Ownership: If Sihi Bella undergoes a change in control or is acquired, the new owner will have access to your personal information.
Legal Requirements: We may disclose your data if required to do so by law or if necessary to protect our legal rights, comply with legal obligations, or prevent harm.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You can request access to or correction of your personal information.
Deletion: You can request that we delete your personal data, subject to certain legal or operational limitations.
Opt-Out of Marketing Communications: You may opt out of receiving marketing emails or promotional materials by following the instructions in those communications.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information when you use our website or services. This helps us improve the user experience and offer relevant content.
Types of Cookies: We use both session and persistent cookies for authentication, user preferences, and performance analytics.
Managing Cookies: You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features of our site.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data being collected without verified parental consent, we will take appropriate steps to delete it.
8. Analytics and Tracking
We utilize analytics tools (such as Google Analytics) to gain insights into how users engage with our Platforms. These tools use cookies to gather anonymous information, allowing us to enhance our services. If you prefer, you can opt out of Google Analytics by visiting Google’s opt-out page.
9. Opt-Out Process
You can unsubscribe from marketing emails by clicking the “unsubscribe” link provided in those messages. Please be aware that we cannot delete your information from third-party databases that previously received your data. To update your personal information, please reach out to us at contact@sihibella.com.
10. Terms of Use
Your use of our Platforms is subject to our Terms of Use, which includes this Privacy Policy. By using our services, you agree to comply with both the Terms and this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: contact@sihibella.com.
